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CATEGORIES

Cloud communications

Compliance And Security

E-commerce and Retail

Financial Services

Omnichannel Customer Engagement

Professional Services

Telecommunication

WhatsApp Business

Workforce Productivity

Explore our latest insights on your industry, and all the tips, hacks, and guides you need to master CINNOX

Buy a Virtual Number Online: A Smarter Way to Power Your Business Communications

When it comes to flexible, cost-effective business communication, CINNOX provides a seamless solution. With instant activation, pay-as-you-go pricing, and global coverage, businesses can buy a number online and start making and receiving calls right away.
Omnichannel Customer Engagement
E-commerce and Retail
Marketing
March 14, 2025
•
5
min read

How to Improve Customer Experience Through API Integration

Arguably one of the worst hit sectors during the pandemic was the travel and hospitality industry. Following the safety curbs effected by the government bodies around the world, people shut...
Omnichannel Customer Engagement
E-commerce and Retail
Sean Cho
16 Sep 2022
•
7 min read

8 Timeless Strategies to Increase Inbound Call Center Leads

Discover 8 proven strategies to boost inbound call center leads using CINNOX. Transform customer interactions and drive conversions with these evergreen techniques.
Telecommunication
Omnichannel Customer Engagement
Krutant Iyer
June 6, 2024
•
6
min read

Why Your Business Needs an IVR Solution to Grow (Part 2)

Discover how to select the perfect IVR solution. Learn key evaluation criteria to ensure seamless integration and scalability.
Telecommunication
Workforce Productivity
Krutant Iyer
May 24, 2024
•
2
min read

Why Your Business Needs an IVR Solution to Grow (Part 1)

Discover how a powerful IVR solution can streamline customer interactions, reduce call handling times, and boost satisfaction, making it an essential tool for business growth.
Telecommunication
Workforce Productivity
Krutant Iyer
May 22, 2024
•
3
min read

How AI CCaaS Can Keep Your Customers Happy at Scale

When customers prefer zero-to-minimal conversation with businesses, how can your business engage with customers efficiently and keep them happy at scale?
Omnichannel Customer Engagement
Cloud communications
Krutant Iyer
May 10, 2024
•
5
min read

How to Evaluate the Best CCaaS Solution for Your Business

Your guide to finding the right CCaaS solution that will revolutionize your customer service and scale with your business needs.
Cloud communications
Omnichannel Customer Engagement
Krutant Iyer
May 3, 2024
•
7
min read

Maximize Your Sales Potential: 5 Best Outbound Telemarketing Software Solutions for 2024

Discover the top 5 outbound telemarketing software solutions for 2024 and unlock your sales potential. Compare features pricing, and find the perfect solution to boost your sales
Omnichannel Customer Engagement
Cloud communications
Krutant Iyer
February 16, 2024
•
9
min read

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read

Why You Need an All-Seeing, All-Knowing Experience Platform

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications
Sean Cho
16 Sep 2022
•
7 min read