With CINNOX, you can accelerate your digital transformation while fortifying the traditional communications channels, forging a truly customer-centric engagement approach to which your customers can endear themselves.
Did you know?
73% of consumers point to customer experience as an important factor in their purchasing decisions.
86% of consumers are willing to pay more for a great customer experience.
88% of businesses prioritise customer experience in their contact centres.
Live chat generates a satisfaction rate of 73%, compared to 61% with email and 44% with phone.
Leading to Loyalty
Customers can initiate a call or chat directly from your website; message you via Facebook, WhatsApp, and WeChat; or simply reach out through a conventional toll-free support number. All interactions across all entry points can happen simultaneously and are unified under the CINNOX dashboard.
Embed 1-click-call and chat features onto your website.
Web Widget Customisation
Personalize the appearance based on your needs.
Your company directory, organised and optimised.
A video advertising opportunity to further captivate.
QR Code & Web Link Calls
More convenient call options for your customers.
Impress and influence customers even before the first interaction