GLOBAL CLOUD TELEPHONY SOLUTION

Connect with your customers with global cloud telephony solution

Manage your business communications with Virtual numbers to enhance efficient remote working and improve customer experience. Trusted by more than 600 enterprises and Fortune 500 clients for over a decade.

Tap into the largest global telephony network for virtual phone numbers and text

Experience the power of CINNOX's global cloud telephony solution with virtual phone numbers and SMS coverage in over 150 countries. Benefit from direct interconnections with 160+ tier-1 telecom carriers and mobile operators worldwide, backed by a service level agreement (SLA) of 99.95% for reliable and high-quality communication.

CINNOX Virtual Number Service
Virtual Number Service

What is a virtual number?

A virtual number functions just like a regular phone number, but it can be used from any device with an internet connection. Businesses can leverage dedicated numbers, toll-free numbers, and local virtual numbers to provide flexibility to customers worldwide while reducing call costs. With virtual numbers, businesses can establish a professional presence without the hassle of setting up a landline.

Reap Benefits with Virtual Phone Numbers
Establish a local presence
Consistent branding at reduced costs
Embed on up to 50 web domains
Real-time monitoring and reporting for call management and optimization
Routing based on geolocation, time of day, percentage, and language.
SCALE

Instant local and global presence

Respond faster, and engage audiences locally from anywhere in the world with Local DID Numbers (Direct Inward Dialling).

Show customers you care, with easily recognisable International Toll-Free Numbers (ITFS) and Universal International Freephone Numbers (UIFN).

Toll free, local and non-geographic virtual phone numbers available in 150+ countries
Establish a professional global presence with CINNOX’s Virtual Number solution by forwarding calls to one or multiple devices worldwide, including landlines, mobile devices, desktop softphones, or the CINNOX dashboard on web
Enjoy premium inbound call quality for seamless communication
Benefit from dynamic smart routing and virtual attendant menus (IVR) for efficient call management
Take advantage of call controls such as simultaneous ringing, forwarding, and call transfers
Utilise Voicemail and Call Recording features with customizable greetings
Support for SIP and PSTN destinations ensures compatibility and flexibility
CINNOX Virtual Number Service connects you globally
CLICK-TO-CALL WIDGET for your website

Embed voice capabilities into your website

Streamline customer journey by enabling direct calls from your website at the click of a button. Regardless of their point of origin, customers can call you directly simply by clicking on a customizable widget button.

Dynamic Directory
Custom directory list based on webpage content
Multiple Channels
Unlimited concurrent inbound calls
Real-time call analytics
Real-time monitoring and reporting for call management and optimization
Multi-domain Support
Embed on up to 50 web domains
Intelligent Routing
Routing based on geolocation, time of day, percentage, and language.
CASE STUDY

Check out how Aman resorts used CINNOX’s Virtual Number solution to improve their customer experience

Aman Resorts implemented a hybrid solution, allowing guests to contact their reservations center by dialling a traditional toll-free number as well as our newly developed Digital Toll-Free Solution.

INBOUND/ OUTBOUND

Sound your best

Make it easier for your staff to make international calls with International Direct Dialling (IDD) straight from the CINNOX dashboard or mobile app. Additionally, once you subscribe to the Virtual Numbers through CINNOX, your customers can easily get in touch with you from anywhere in the world, enhancing accessibility and communication.  

Call any country at a preferred call rate
Smart auto-dialler and engagement mode for customer-staff relationship routing
Lower call latency through M800’s proprietary network and globally distributed infrastructure
Carrier-grade Service Level Agreement (SLA) assures an annual uptime of 99.95% service delivery
CINNOX Global Virtual Number Service
CINNOX Global Virtual Number Service. Virtual call and Virtual SMS
SMS

Flex your text

Send high-volume SMSs worldwide or personalized 1-1 messages for high-engagement campaigns, backed by powerful features.

Schedule and send SMS campaigns
Create and save SMS templates
Support Alphanumeric Sender ID
Bulk SMS contact upload
Internal approval process and advanced security settings
CASE STUDY

Aman Merges Traditional And Digital Channels With CINNOX

Aman Resorts implemented a hybrid solution, allowing guests to contact their reservations centre by dialling a traditional toll-free number as well as our newly developed Digital Toll-Free Solution.

CENTRALISED INTERFACE

Convenience meets ROI

Bring together all of your corporate telephony and communications to one cloud-based interface for improved collaboration, customer support, cost efficiency, and analytics.

Inbound, outbound, SMS, and staff reports and analytics
Unified costing and pay-as-you-go usage plan for easier budgeting and cost analysis
Bring together all voice and SMS services with smart tools for efficient collaboration and customer support – accessible anywhere through the cloud
Safe, secure, and compliant with advanced password settings and audit logs
CINNOX Cloud Communication Platform.
best virtual number solution

Unlock the Benefits of CINNOX’s Virtual Number Solutions

Send high-volume SMSs worldwide or personalized 1-1 messages for high-engagement campaigns, backed by powerful features.

Establish a Local Presence: Build a local presence in multiple countries, connecting with customers effectively through virtual numbers.
Consistent Branding at Reduced Costs: Maintain a consistent brand image across different locations without establishing physical offices - save operational cost with virtual numbers.
Enhanced Customer Experience: Provide better customer service and support with local phone numbers, reducing call costs for customers and facilitating easy communication.
Flexible Routing Options: Utilise geolocation-based, time-based, and language-based routing to direct calls to the most appropriate destination.
Real-time Monitoring and Reporting: Monitor calls in real-time, analyse call data, optimize call management, and make data-driven decisions with virtual numbers.
Embed on Multiple Web Domains: Extend reach by embedding virtual numbers on up to 50 web domains, offering convenient contact options to customers.
Seamless Integration with Existing Systems: Integrate virtual numbers with communication systems, CRM platforms, and call center solutions to streamline operations and improve efficiency.
Call Analytics and Optimization: Track performance, identify trends, and optimize call handling processes using call analytics for an improved customer experience.

How can I get a virtual number?

From getting a local virtual phone number to enabling you to receive calls from all over the globe, we have got you covered with our competitive plans and high-quality service. CINNOX offers virtual numbers that enable you to manage calls from any device, anywhere in the world.