SOLUTIONS
CreFIT implemented key solutions to enhance its service:
Call Center Hub:
Streamlined setup with CINNOX for efficient customer engagement, ensuring compliance and security.
Building Trust with Local DIDs:
Utilized local DIDs in Hong Kong to strengthen local presence and customer trust.
Efficient Outreach:
Adopted CINNOX's Smart Calling with Supervised and Agentless Dialers for improved call efficiency and lead management.
OUTCOMES
By implementing these powerful solutions from CINNOX, CreFIT achieved impactful outcomes:
Establishing a Solid Local Presence:
Adopted local numbers, enhancing trust and engagement in Hong Kong, elevating the brand's local reputation.
Precision Support Planning:
Offering dedicated customer service during peak Hong Kong business hours, Monday to Friday, 09:00-20:00, CreFIT ensured focused support, aligning with local customer expectations and business operations.
"CINNOX provides fast and ready-to-use solutions for building call center with relatively short implementation time and minimal technical support. Highly recommended for adopting CINNOX solution for new startups to reduce technical barrier and set up call center with comprehensive functions."