Your customers want live human support on their preferred channel at any given time. Exceed their expectations with “In Real Life” experiences at every touchpoint.

Connect | CINNOXConnect | CINNOX

Bridge the telecom and digital divide

Create relevant and frictionless experiences by seamlessly switching between social, video and phone to adapt responses.

One customer, one conversation

Know who you are talking to and how best to interact with them. Keep the conversation going across every touchpoint.

Unify cross-channel customer data and communication history
See the customer’s journey in a single view
Personalise responses with intent and sentiment data
One customer, one conversation - CINNOX

Next gen conversational commerce

Improve response rates, times, and customer satisfaction through a centralised workspace that’s efficient and optimised for staff performance.

WhatsApp Business
Facebook Messenger
Use Virtual Numbers for WhatsApp Business accounts
Next gen conversational commerce - CINNOX

Greet, support, engage

Convert web traffic into customers with the web widget on your website or app. Live chat, call, and video with customers – no downloads required.

Set up in seconds, cloud-based, no code expertise
Dynamic to adapt to any promotion or page
Be proactive to prompt interactions with visitors
Create rich and meaningful multimedia experiences
Greet, support, engage | CINNOX

O2O engagement

Launch international SMS campaigns with 98% open rates. Humanise traditional touchpoints like emails, name cards, or packaging.

Place direct chat/call links and QR codes on anything you desire
Start an instant chat, web, or video call with a simple click or scan
Add direct chat/call links to SMS to combat international roaming fees
Fast and reliable SMS delivery worldwide
O2O engagement | CINNOX

Reimagine your business

Get started with a 14-day free trial.

No credit card required | 1 minute installation
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