By unifying data, people, AI and experiences on one place, CINNOX empowers organisations to design, craft, and unleash the power of ‘X’perience in motion to create winning moments for teams and customers.
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Leverage the power of a unified CX and EX solution to create a truly connected, intuitive, and immersive experience.
Deliver a consistent brand experience across digital and traditional contact points to drive growth.
Create a cohesive ecosystem to deliver faster, first-time resolution. Pair your customers with right experts to build a rewarding relationship through consistent interactions.
Stay ahead of the curve by having a finger on the pulse of customer expectations on every touchpoint from a unified, data-led platform.
Win customers for life, increase conversions, and optimise your sales process instantly across all touchpoints to turn your prospects into customers.
Enhance your team’s tech stack to deliver seamless, positive experiences while improving your bottom line.
Give your team a shared perspective with a unified knowledge centre for simplified collaboration and enhanced productivity.
Security, transparency, and privacy are the three pillars on which our commitment to protect customer data stands. We are always vigilant and maintain the highest global standards with the strictest, most comprehensive approach to data encryption, data backup and recovery, and data protection systems, helping highly regulated businesses meet strict compliance standards.
CINNOX quintessentially brings together customer and employee identities, multiple channels, communication devices, and customer data from various system onto one platform, providing an ecosystem where CX insights can be shared, applied, and aligned to EX initiatives, and vice versa.
Gain access to the complete insights by having a comprehensive view of the historical customer interaction data in sync with customer profile, sentiment analysis, behavioural data from a centralised data pool that empowers you to make informed decision making. The data gathered from the human-AI collaboration afforded by convergence of data in a pool helps in making progressive predictions.
GDPR Compliance
Quality Management
Cloud Security
Information Security
IT Service Management
Innovation and growth in a highly competitive and regulated industry like financial services can remain stunted without appropriate compliance measures. CINNOX empowers businesses to leverage interaction analytics to flag potential high fraud risk situations. As the regulatory demands continue to increase, businesses can mitigate compliance risk and keep up with the regulations protecting customer communication without breaking the sweat.
Unlock the power of omnichannel commerce to turn casual window shoppers into repeat customers and boost your sales. Deliver real-time, personalised conversational shopping experiences by setting up smart routing and intelligent enquiry handling processes.
Need for personalisation is driving the transformational initiatives in high traffic industry. CINNOX provides the ideal convergent ecosystem to aid in transitioning from traditional, in-person experience to virtual, immersive experience, allowing you to embrace the new without neglecting the old.
Integrate our solution with the most popular tools. Build personalised experiences with data from multiple applications readily available at your fingertips.
Hear what companies like yours have to say about how needle-moving customer and employee experiences transformed their business.
Access all the tools you need for CX and EX, then decide which plan best suits your business.
