Our platform elevates customer and team experiences. Drive digital transformation with precise, personalised marketing and customer support.
Only 16% of consumers surveyed experienced interactions that exceeded their expectations.
Based on a survey commissioned by CINNOX to explore customer behaviours post-pandemic, with 1,200 respondents in Australia, Hong Kong, Indonesia, Malaysia, Philippines, and Singapore. Download the report
CINNOX delivers seamless customer experience through digital collaboration.
Discover, acquire, and engage customers through channels they already use - from first enquiry to post-sales support.
Our intelligent hybrid platform offers unmatched efficiency.
Understanding your customers means understanding your business. CINNOX turns unstructured data into clearly formulated growth strategies.
Bring all of your communications and CRM data into one place by integrating the most trusted CRM platform with CINNOX.
Roche is using CINNOX as part of a digitalisation pilot program for customer enquiry handling and team collaboration - as part of their wider push towards customer service automation.
CINNOX is unique in that its intuitive design drastically reduces the flow and process in multiple adoptions for business units – which is usually the hardest part of introducing any change within a large organisation like ours.
Hans Lim
Global Idea Accelerator, Innovation Theme, APAC Automation Squad Lead, Roche Hong Kong Limited
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