The Total Experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.
Only 16% of customers surveyed experienced interactions that exceeded their expectations.
Based on a survey commissioned by CINNOX to explore customer behaviours post-pandemic, with 1,200 respondents in Australia, Hong Kong, Indonesia, Malaysia, Philippines, and Singapore.
Meet, acquire, and engage customers with live human support on their preferred channels from pre-sale to post-sale.
Collaborate through our Slack-like environment and automate repetitive questions and tasks with intelligent routing and workflows.
Understand your customers, and your business. Turn unstructured data into formulated strategies for growth.
Get started with a 14-day free trial.