November 16, 2021
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4
min read
SaaS applications are gaining momentum as "on-demand" and "pay-as-you-go" solutions. They offer low setup costs and easy implementation. Because there is no need to maintain infrastructure, businesses can expand quickly.
However, a cloud-based model raises a key question: How secure is your data?
Your SaaS security risks checklist
If you are looking to unlock new markets or address business challenges, consider these 5 risks when choosing a SaaS provider.
Using a shared environment
A SaaS service is usually a shared environment. Multiple users access the same infrastructure. This creates specific risks that must be mitigated:
- Security misconfigurations: These can expose sensitive data to hackers.
- Account takeover: Attackers can pose as users to exploit vulnerabilities.
- Unauthorised access: Weak controls may allow access to private data.
Ensure your provider has strong API access controls. CINNOX uses the following controls to ensure system safety:
- Regular vulnerability scanning.
- A dedicated Security Operation Centre and Incident response team.
- External penetration tests by third-party experts.
- Active Bug Bounty programs.
- Adherence to Secure Software Development Lifecycles (SSDLC).
- Best practices from OWASP and NIST.
- Internal security tests before every deployment.
- Two-factor authentication (2FA) and advanced password policies.
Data location & compliance issues
Governments and industries have strict mandates for data handling. These include:
- GDPR: General Data Protection Regulation (Global).
- HIPAA: Health Insurance Portability and Accountability Act (Healthcare).
- PCI DSS: Payment Card Industry Data Security Standard (Retail).
- SOX: Public Company Accounting Reform (Finance).
Your provider must offer auditing and reporting tools to demonstrate compliance. CINNOX is fully compliant with GDPR, PCI, and HIPAA. We are also ISO 27001 and ISO 9001 certified.
Data encryption
Data in shared environments must be protected. It must be encrypted both in transit and at rest.
Without encryption, your data could be accessed by:
- Staff from the SaaS or cloud provider.
- Third parties with unauthorized access.
- Malicious hackers.
CINNOX uses the most advanced industry standards: TLSv1.3 and AES256. We also provide unique private encryption key generators for administrators.
Service-Level Agreement (SLA) & availability
High availability is critical. Global trade wars, tech bans, and censorship can threaten your service. Some providers may also face DDoS attacks that take applications offline.
Customer engagement tools like CINNOX must ensure elasticity during attacks. We provide:
- Global Availability: We combine telecom and digital channels (Facebook, SMS, Live Chat) to stay connected anywhere.
- 99.95% Uptime Guarantee: Our carrier-grade SLA ensures real-time service delivery 24/7.
- Global Network: We use strategically positioned Points of Presence (PoPs).
- Direct Interconnections: We connect with over 160 tier-1 telecom carriers worldwide.
Don’t worry about SaaS security risks – choose CINNOX
CINNOX is an instantly available solution worldwide, designed with security in mind. Leave the backend, infrastructure and SaaS security risks to us – so you can focus on growing your business.
References:
SECURITY CONCERNS AND COUNTERMEASURES IN CLOUD – PALLAVI SIDELLA – April 2012
Don’t worry about SaaS security risks – choose CINNOX
CINNOX is an instantly available solution worldwide, designed with security in mind. Leave the backend, infrastructure and SaaS security risks to us – so you can focus on growing your business.
