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Sales & Marketing

The shortest path to conversion

Move visitors through your funnel faster. Nurture and engage customers though channels they already use.

Initiate interest

Run SMS Marketing Campaigns
Integrated marketing touchpoints and enquiry management lets you track interactions with each customer in a single view, for greater consistency and context-sensitive responses.
Attract customers with custom branding
Customise the look and feel of your customer-facing enquiry widget to suit your brand, for a superior experience.

Classify leads

Gather key information from your visitors
Make the most of your widget when you are away or busy – use pre-chat surveys to get to know your customer better before you engage them.
Keep track of every conversation
Label enquiries to filter them by category, produce reports with ease, and provide context for interactions.
Leverage APIs to get better leads
Get key data flowing through your tech stack, to build customer profiles that help you create targeted campaigns.

Qualify opportunities

Scale 1-to-1 conversations with AI chatbots
Get the right information to the right people, and allow automated conversations to pre-qualify new leads.
Smart routing
Connect potential customers to the best suitable agent based on a broad range of customisable routing options.
Know your customers better
Monitor leads in real-time. View customer data, visited pages, and more. Deliver seamless omnichannel experiences to make the most of your opportunities.

Close the deal

Reach out to visitors
Make a follow-up call or send a personalised chat message with a unique call or chat link, and build instant rapport.
Data, report and analytics
Access real-time data to keep a close eye on ROI and team performance.

Why use CINNOX?

A powerful and fully secure solution that you can depend on. Trusted by more than 1,000 enterprises worldwide covering FSI, retail and ecommerce, telecom, and more.

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Boost digital conversions
Scale quickly. Get up and running in minutes to elevate your business performance through effective collaboration.
Safe, secure, compliant
Secure by design, ISO 9001, ISO 27001 and ISO 20000 certified.
Carrier-grade network
Service Level Agreement (SLA) of guaranteed 99.95% uptime, 24/7 support.
One platform, one interface
One united interface to manage omnichannel customer engagement and multimedia experiences.