CINNOX offers a powerful web call and live chat solution to elevate customer experiences and improve engagement. Our web widget enables you to connect with website visitors through live chat, web calls, and video conferences in real-time. Strengthen customer relationships, streamline communication, and increase conversions with our interactive customer communication tools.
Initiate every conversation with a warm greeting and guide your customers from the comfort of the web widget.
Create cohesive customer journeys that align with your business goals and enhance team productivity. Let customers connect effortlessly through chat, calls, or video. Empower customers with self-service options through AI bots and real-time service choices. Equip your team with real-time context, interaction data, and browsing history to match products to the right customers and deliver first-time resolutions.
Gain comprehensive insights into customer intent, interactions, behavior, and website journeys to optimize processes and create targeted, personalized experiences. Access interaction data and reports instantly, improve workflow automations with powerful APIs and tech integrations, and discover trends through structured interaction data. Monitor and coach agent-customer interactions in real-time and segment customers into personas for targeted marketing and sales strategies.
CINNOX has been designed keeping customer data protection and security as our top priority, and with full consideration to global compliance and security standards.Our impeccable data encryption, data backup and recovery, and data protection systems ensure absolute security and reliability.